Professional Summary
Versatile IT Systems Administrator leveraging 10+ years of hands-on experience in managing diverse IT environments, including cloud platforms, networks, and data centres. Proficient in Windows, Linux, Unix and AS/400 systems, with a strong foundation in software implementation and high-level technical support. Recently acquired Cisco CCNA and Microsoft Azure certifications (AZ-900, AZ-104, AI-900) demonstrate expertise in cloud technologies and networking. Skilled at translating complex technical concepts into business value, driving efficiency and innovation in IT operations.
Work Experience
Network Engineer (Private IT Contracting)
Bio-Bio Region, Chile | 2015 – Present
- Provide specialised network engineering services to various clients
- Implement and maintain network infrastructure solutions
Data Centre IT Engineer
Royal Bank Of Canada | Guelph, Ontario | July 2012 -- March 2014
- Managed automated PLC-controlled environmental systems (SCADA)
- Maintained Microsoft Windows environments (desktop and server editions)
- Serviced computerised electrical power monitoring systems and network environments
- Worked with VMware technologies including, ESXi, vSphere Hypervisor, and vCenter
IT Client Technical Analyst
PFW Systems | London, Ontario | June 2003 -- January 2011
- Led software training teams at customer locations
- Installed, upgraded, and administered AS/400 systems and Lotus Domino
- Implemented and managed Microsoft Server environments
- Provided remote administration and troubleshooting for client hardware issues
- Advised on security upgrades and disaster recovery solutions
IT Integration Specialist
BPB Westroc Inc | Oakville, Ontario | April 2002 -- September 2002
- Facilitated software service transitions for newly acquired companies
- Streamlined software procedures and improved workflow efficiency
- Developed website portals to enhance communication
Website Administrator
News4Hamilton.com | Hamilton, Ontario | August 2001 -- March 2002
- Maintained website content and database
- Provided hardware and desktop support to faculty and staff
Bartender
Navada's | Toronto, Ontario | 1998
The Lions Head | Santa Monica, California | 1998
How-Dee's Country Saloon | Hamilton, Ontario | 1997
Barangas on the beach | Hamilton, Ontario | 1996 --1997
Dundas Valley Golf & Curling Country Club | Dundas, Ontario | 1996 --1997
Heron Point Golf Club | Copetown, Ontario | 1997
Big Sound Dance Club | Hamilton, Ontario | 1996
- Mixing and serving drinks
- Customer Service
- Bar Management
Landscaper
Sunrise Landscaping | Hamilton, Ontario | 1995
- Lawn cutting, trimming and weeding
- Planting trees, shrubs and flowers
- General clean-up
Infantryman
Canadian Armed Forces Reserves | Hamilton, Ontario | 1991 --1993
- Basic infantry training
- Basic first aid training
- Basic marksmanship training
- Basic navigation training
Security guard
Cadillac Fairview Security | Hamilton, Ontario | 1991 --1992
- Inventory control
- Security guard duties
Customer Service Representative
Saint Cinnamon Bake Shoppe | Hamilton, Ontario | 1988 --1994
- Customer service
- Food preparation
- General clean-up
Education
Software Engineering
Mohawk College | Hamilton, Ontario | September 1999 – June 2002
General arts and sciences
Mohawk College | Hamilton, Ontario | 1996
IT Skills
- Operating Systems: Microsoft Windows (XP to 11, Server 2003-2019), Unix (OpenBSD, FreeBSD), Linux (Ubuntu, RedHat, SuSE, Debian, Mint), AS400/I-series (V4R5M0-V6R1M0)
- Protocols: TCP/IP, IPv6, SNMP, VPN, SSL, SSH, FTP, DNS, DHCP, PPTP, L2TP
- Virtualization: VMware (Workstation, ESXi, vSphere Hypervisor, vCenter)
- Databases: Experience with various database systems
- Networking: Advanced knowledge of network infrastructure and troubleshooting
- Certifications: Cisco CCNA, Microsoft AZ-900, AZ-104, AI-900